Tuesday, February 7, 2012

Facebook Hidden Messages Folder

I did'nt notice this till now, and there are chances that you might not have too. There is a hidden(not exactly) messages folder on facebook where all the messages from you non-friends go to.


To reach this folder, first click on messages on the left-hand bar and than click on the others just below it. You might discover lots of messages from various contact since you have been on facebook. I was suprised to see that there were no. of messages/events from the pages i follow, which I would have loved to read and attend but now its too late :(.

On doing a little more research about this simple feature on Facebook, this is what i found on there blog


The Social Inbox

It seems wrong that an email message from your best friend gets sandwiched between a bill and a bank statement. It's not that those other messages aren't important, but one of them is more meaningful. With new Messages, your Inbox will only contain messages from your friends and their friends. All other messages will go into an Other folder where you can look at them separately.

If someone you know isn't on Facebook, that person's email will initially go into the Other folder. You can easily move that conversation into the Inbox, and all the future conversations with that friend will show up there.

You can also change your account settings to be even more limited and bounce any emails that aren't exclusively from friends.
This kind of message control is pretty unprecedented and people have been wanting to do this with email (and phone calls) for a long time. Messages reverses the approach to preventing unwanted contact. Instead of having to worry about your email address getting out, you're now in control of who can actually reach you.
 Apparently, this feature has been there since November 25th,2010 atleast. Wonder how i never bothered to click or even notice that Other link.

I am preety sure, by now you would have gon to check out your messages folder, so I can blabber a bit which is mainly my own observation.
On UX side of it, as the Other button is rightly less acessible as it is supposed to have unimportant messages, but i guess its too less. So how to solve it?
  • As soon as we click on Messages button, my eye balls are fixed on messages and I usually don't care about whats there on the left side, so a good approach can be having a button near New Messages on the top of the page, so that it would be hard to reach and one level down in the accessibility ladder.
  • A better descriptive name for others, may be a simple Un-Important would work more for me.
  • Have something like user-defined folders, etc before or after others , than the left section would catch more eye-balls. With just one sub-folder its tough to notice.
These are just a quick ideas which I can get. I am confident the UX engineers at facebook can come up with much better placement.